One of the keys to running a successful business is the processes used in managing facilities. Clearly-defined and consistently implemented procedures minimize the risk of costly errors and miscommunications. Standardizing processes gives all employees involved in projects clear pathways to follow and streamlines each task involved, making for a safe and efficient workplace.
The use of a facility management flow chart is highly recommended. It acts as a map, guiding the facilities management team through proper and consistent practices that have an impact on everyone.
Use of Facility Management Flow Chart’s Effect on Employees
Effective facilities management helps employees feel safe and secure in their jobs and at their workplace. Proper safety procedures and equipment, combined with training help to protect the workers. When facilities management team members know exactly how to proceed on a task and have a supervisor that can answer questions and guide them, they feel valuable and capable. With a sense of confidence and knowing the company has their backs, they are free to work at their best.
Effect on the Company
The facilities management team can also have a positive impact on the company. Essential aspects of company buildings such as security systems, ventilation, fire control, and elevators are vital. Without proper management, these systems could malfunction or fail and cause huge problems for the company. These issues can harm employees and cost the company monetarily and with bad PR that can hurt the bottom line.
Effect on Customers
Customers will also feel the negative impact of poor management of facilities. Orders can be delayed or mistakes made in filling them. Service and product quality can diminish. Customers notice these things and it can make them wary about coming back to the company in the future. Customer satisfaction is one of the most important keys to a successful business. The use of a facility management flow chart can help in that regard.
Facilities Management Scope
There is a wide scope of activities involved in facilities management. There are specific duties for each.
Maintenance Management
The maintenance team has the vital task of keeping all company equipment and assets in good shape and running well. Repair and replacement are two of the most important aspects of this team.
Building Systems Management
This team is tasked with overseeing the operation of the various systems installed within the building. These vary from company to company. Some have elevators. All have security and fire control systems but the type can be different from one kind of business to the rest. The building systems management team regularly inspects and repairs these systems as needed.
Real Estate Management
The real estate management team works in coordination with the property manager to keep the building safe. This includes parking lots, walkways, staircases, doors, windows, and corridors.
Occupancy Management
Occupancy managers work on using space effectively, managing the balance of operation costs with employee comfort and safety, as well as productivity. They can also help save energy. When this team does its job well, it has a big impact.
Financial and Performance Management
This team manages the budget, inventory, and financial assets. When they perform efficiently, things run smoother, money is saved, and customers are satisfied.
Facility Management Flow Chart
Facility management is complex and multifaceted. There are many members of management and employees involved and critical decisions abound. Keeping a consistent standard of performing each activity is greatly enhanced by using a facility management flow chart.
Having a written copy of the flow chart for each member of the team is advised. Templates can be downloaded and printed out.
A flow chart is a graphic depiction of a process that poses a series of yes or no questions pertaining to each step in the process. The answer to each question guides the user to the correct following step.
Using the flow chart through to the end results in making the proper decisions to solve whatever the problem may have been. It ensures that every manager and employee is using the same procedures.Using a flow chart is the best way to ensure consistent practices in facility management. One of the most important parts of any building is the roof. If you are a maintenance manager and need repairs or a new roof, contact Benton Roofing for expert service and quality materials.